Groove has worked over a decade to create sales excellence and enhancement programs that embrace, and depend on, the 70:20:10 training model. Pioneered by the Center for Creative Leadership and based on 30 years of study of how individuals learn to lead, it rests on the belief that leadership is learned through doing. As the 70-20-10 name implies, the learning model calls for 70 percent of development to consist of on-the-job learning, supported by 20 percent coaching and mentoring, and 10 percent formal training. The model has spread widely in the corporate and nonprofit worlds, with various organizations putting their own imprint on it.
The Wingman “learning tool” transformed into a trade marketing communications platform, specifically because it made learning actionable – extending into the point-of-sale, creating peer-to-peer and peer-to-producer engagement and delivering a “Reserve Standards Training Platform” that was enthusiastically embraced by sales people and their managers. We also gathered feedback from users to improve the way we shared knowledge, taking into account learning styles, market needs, selling experience, time management and best practices for digital e-learning.
Learning Methods have evolved over the last decade, as mobile learning and distance collaboration become a fundamental part the experience. Users lean on smart phones for “me” learning and sales opportunities, while turning to tablet/laptops for “we” opportunities. Embracing the 70:20:10 model within this digital economy has enhanced learning engagement and developed active learning communities. Wingman enables these training options:
- Training Modules – 6-8 minutes, 3-5 reasons to believe
- Webinars – SMEs, Ambassadors, live or pre-recorded
- User Generated “Best Practice” videos/demonstrations
- Latest Trends News Briefs produced by producers
- Blog/Article Publishing – social sharing trade or distributor content
- Commenting, “Liking”, Sharing all touchpoints
- “Ask Us” Q&A or chat box for timely engagement
- Sales Excellence Recognition Programs (video or blog driven)
- Interactive tools (Spheres of Influence, Growing Regions, Production)
- Gamification or points systems recognition
- Train-the-trainer field activities – Groove can provide the trainer
Wingman enables all of these formats of learning and sharing – and our clients have deployed all of them over the years across their learning platforms. By focusing on the 70-20-10 learning methodology, and making our learning actionable in market, Groove has transformed the way wine and spirits brands are taken to market.